Central Communications

Dispatcher at workStillwater’s Central Communications is responsible for coordination and control of all emergency and non-emergency calls for service involving police, fire, and emergency medical assistance within the City of Stillwater, as well as much of the surrounding area.  Central Communications is housed in an extremely secure, underground, facility within the Stillwater Police Department. 

Central Communications is manned 24 hours per day, seven days a week, throughout the year.  Communications Specialists (Dispatchers) work a variety of shifts to ensure the best coverage for the police and fire services they coordinate.  Communications Specialists utilize a multi-channel radio system, Computer Aided Dispatch (CAD) software, enhanced 911, and two teletypes to assist them in their duties.

Stillwater Central Communications is the local public safety point for the area, in addition to the City of Stillwater police services and the Stillwater fire district; they handle 911 calls for surrounding communities that have 911 services but no local law enforcement monitoring capabilities.  Thus, they coordinate fire and ambulance services for a large portion of Payne County and re-direct law enforcement requests to the appropriate agency of jurisdiction.  For these reasons, Stillwater Central Communications remains one of 16 in-state warning points for the Federal Emergency Management Agency (FEMA) National Warning System for natural disasters and state emergencies.     

Central Communications is also responsible for monitoring of building security through use of surveillance cameras utilized throughout the interior and exterior of the Stillwater Police Department.